Tuesday, October 4, 2011

EQ7 Lesson Problems

Nancy
I did this and now I can open up lessons from my Docs as I need them or print it out. This was sent to me from tech support.

Unfortunately, the problem is caused for all programs with PDFs ending in .chm when the computer has the newest Microsoft IE9 software. This issue has only been visible since the IE9 has been in the recommended Windows Updates. The problem has been reported to Microsoft (by other software companies), but has not yet been fixed.

The solution is to delete IE9 software. But here's an easy workaround, as well: You can print the PDFs from outside EQ7.

The lessons are on the CD. Put your EQ7 CD in, click START > (My) Computer > right-click your CD (DVD) drive > click Open. You'll see an EQ Lessons folder. Open that and try to print from there. Does this work?

If it does, you can copy the EQ Lessons folder from the CD and paste it onto Desktop, or in My Documents, so you can easily find and print from there.

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